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Cancellation Policy
Cancellation Policy for Yokoli.com Online Shopping Mall
At Yokoli.com, we understand that circumstances may change, and you may need to cancel an order. We strive to provide a hassle-free cancellation process for your convenience. Please review our Cancellation Policy to understand the guidelines and procedures for canceling orders.
1. Order Cancellation
1.1 You may cancel your order on Yokoli.com if it has not yet been processed or shipped. Once your order has been processed or shipped, it cannot be canceled.
1.2 To cancel an order, please contact our customer support team as soon as possible and provide them with your order details.
2. Cancellation Process
2.1 Our customer support team will review your cancellation request and confirm if it is possible to cancel the order.
2.2 If your order is eligible for cancellation, our team will guide you through the process and provide any necessary instructions.
2.3 Please note that the cancellation process may vary depending on the specific circumstances and stage of your order.
3. Refunds for Canceled Orders
3.1 If your order has been canceled successfully, any payments made will be refunded.
3.2 Refunds will be issued using the original payment method used for the purchase.
3.3 The refund processing time may vary depending on the payment provider and your location.
4. Non-Cancelable Items
4.1 Some items may not be eligible for cancellation due to their nature or customization. This includes personalized products, perishable goods, or items that have already been shipped.
4.2 Please carefully review the product information and terms and conditions before placing an order to determine if it is cancelable.
5. Modifications to the Cancellation Policy
5.1 We reserve the right to modify this Cancellation Policy at any time. Changes will be effective immediately upon posting the updated policy on Yokoli.com.
6. Contact Us
6.1 If you have any questions or concerns regarding our Cancellation Policy, please reach out to our customer support team at [[email protected]]. We are here to assist you
